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Master Quality Management Systems (ISO 9001:2015) – Fundamentals Explained
Learn how Quality Management Systems are structured and implemented using ISO 9001:2015 – from quality principles and process management to continual improvement and risk-based thinking.
2.5h video training 110+ pages training material Certificate of Completion included 60 days access (Single license) Course language: English
What you'll learn
- Understand the fundamentals of Quality Management Systems (QMS)
- Learn the structure and requirements of ISO 9001:2015
- Understand the seven Quality Management Principles
- Learn how organizations implement a QMS in practice
- Understand risk-based thinking and opportunities
- Learn the process approach used in ISO 9001
- Understand performance evaluation and internal audits
- Learn how continual improvement drives business excellence
Course Preview: Get a Real Insight into the Training
Description
Quality Management Systems (QMS) help organizations consistently deliver products and services that meet customer and regulatory requirements.
ISO 9001:2015 is the world’s most widely adopted quality management standard and is used across industries to improve processes, increase customer satisfaction, and drive continual improvement.
This course provides a structured and practical introduction to Quality Management Systems and the requirements of ISO 9001:2015. You will learn the purpose of a QMS, the structure of the standard, and how organizations implement quality management in practice.
The training covers key topics such as the process approach, risk-based thinking, leadership responsibilities, operational processes, performance evaluation, and continual improvement.
In addition, the course explains how ISO 9001 supports business performance, customer focus, and organizational effectiveness.
This course is ideal for quality professionals, managers, engineers, auditors, and anyone seeking a solid foundation in Quality Management Systems.
Course content
Introduction
- Course overview and objectives
- What is a Quality Management System (QMS)?
- Benefits of ISO 9001:2015
Quality Management Fundamentals
- Quality concepts and terminology
- The seven Quality Management Principles
- Customer focus and stakeholder expectations
Context of the Organization
- Understanding internal and external issues
- Interested parties and requirements
- Determining the scope of the QMS
Leadership and Planning
- Leadership responsibilities
- Quality policy and quality objectives
- Risk-based thinking and opportunities
Support Processes
- Resources and competence
- Awareness and communication
- Documented information
Operational Processes
- Operational planning and control
- Product and service provision
- Managing external providers
Performance Evaluation
- Monitoring and measurement
- Internal audits
- Management review
Improvement
- Nonconformities and corrective actions
- Continual improvement
- Maintaining an effective QMS
Trusted by 12,000+ Engineers
From 100+ Countries
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Veselina Demireva
“The course is very structured and is based on the chapters of ISO 21434, which helped me a lot to compare the content of the course with the standard. This course is highly recommended for an initial overview of ISO. The content is clearly explained and easy to understand.”
Markus Simon
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