Terms and Conditions

1. Scope and Contracting Party
All services and deliveries provided by Walterconsulting (hereinafter also referred to as “we”) based on orders placed by the customer (hereinafter “customer” or “you”) via the online platform (hereinafter “portal”) are subject exclusively to these Terms and Conditions in the version valid at the time of the order. Deviating, conflicting, or supplementary terms shall not apply unless expressly agreed in writing.

Customers within the meaning of these Terms and Conditions include both consumers and business customers. A consumer is any natural person who enters into a transaction for purposes that are predominantly outside their trade, business, or profession. A business customer is any natural or legal person or partnership acting in the course of their commercial or self-employed professional activity.

The contracting party is:
Walterconsulting
Schorndorfer Straße 28
71364 Winnenden
Germany
Email: info@walterconsulting-fusa.de
Represented by Alexander Walter

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2. Conclusion of Contract
The presentation of products on the portal does not constitute a legally binding offer but an invitation to place an order.

By placing an order, the customer submits a binding offer. The contract is concluded upon confirmation of the order by email.

Before submitting the order, the customer can review and modify their entries at any time. The order can only be submitted if the customer accepts these Terms and Conditions and explicitly agrees that the execution of the contract begins before the withdrawal period expires.

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3. Products and Access
The products offered are digital online training courses. After purchase and successful payment, access to the content is provided via the customer account.

Access is granted for the duration specified in the respective product description. After this period expires, access to the course content is no longer available.

The customer is responsible for ensuring that the technical requirements (e.g., browser, internet connection) are met. Walterconsulting is not responsible for limitations caused by the customer’s system.

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4. Right of Withdrawal
Consumers have a statutory right of withdrawal.

However, for digital content not supplied on a physical medium, the right of withdrawal expires once execution of the contract has begun, provided that the customer:

– has expressly agreed that execution begins before the withdrawal period expires, and
– has acknowledged that they lose their right of withdrawal once execution begins.

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5. Prices and Payment
All prices are final prices. No VAT is charged according to §19 (1) German VAT law (small business regulation).

Payment is due immediately upon conclusion of the contract.

Payments are processed via third-party payment providers (e.g., Stripe, PayPal). The applicable terms of these providers apply.

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6. Set-off and Retention
The customer may only offset claims that are undisputed or legally established. A right of retention may only be exercised insofar as it relates to the same contractual relationship.

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7. User Account and Access Data
Access to the portal is provided via a password-protected user account.

The customer is responsible for maintaining the confidentiality of login credentials. Sharing access with third parties is strictly prohibited.

Walterconsulting reserves the right to suspend access in case of misuse.

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8. Availability and Changes
The portal is generally available 24/7. Temporary interruptions may occur due to maintenance or technical reasons.

Walterconsulting aims for high availability but does not guarantee uninterrupted access.

Walterconsulting reserves the right to modify the platform and its content where necessary, provided this does not significantly affect the contractual purpose.

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9. Usage Rights
The customer is granted a non-exclusive, non-transferable right to use the purchased content for their own personal or internal business purposes.

Any distribution, sharing, or commercial use beyond this scope is prohibited.

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10. Warranty
Statutory warranty rights apply.

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11. Liability
Walterconsulting is liable without limitation for damages resulting from injury to life, body, or health, as well as for damages caused by intent or gross negligence.

In cases of slight negligence, liability is limited to foreseeable, contract-typical damages.

Further liability is excluded.

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12. Data Protection
Personal data is processed in accordance with applicable data protection laws. Further information can be found in our Privacy Policy.

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13. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR).

Walterconsulting is not obliged and does not participate in dispute resolution proceedings before a consumer arbitration board.

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14. Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If the customer is a merchant, the place of jurisdiction is Stuttgart, Germany.

The contract language is English.